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Not only can you now purchase smaller quantities, we are also offering substantial discounts as well as multiple options for you to choose from to imprint your own company logo or that of your clients. Need your items gift wrapped, or a special message attached, no problem…we can do that too!
Details
Custom Order Timelines
At RKW, we work extremely hard to produce custom orders as quickly as possible while maintaining and ensuring the high quality and detail that we have become known for.
As many elements can affect the time in which it takes to design, manufacture and deliver a custom product, we have detailed below example scenarios which will help you to estimate the time required for your custom order.
These are time-estimates only. Weather delays, high volume periods in our factory, and project size can all increase the time required to complete an order. We will definitely advise you, at the time of your inquiry, of any potential delays and provide an accurate delivery date for your specific project. We take great pride in delivering our products on time and will do everything we can to ensure this!
Imprinting Methods
Although there are many ways to imprint logos onto our products, we want to ensure these methods maintain the level of quality that you have come to expect with RKW products. We are currently offering 3 imprinting methods but will continue to research new machines and options to expand our services in this area.
Personalized Printed Insert or Note Card
For those of you with short time frames or a desire to not imprint our products with an additional logo, we also offer a personalized printed insert or note card option. Many companies prefer this option when simply purchasing high quality gifts for their employees or seasonal gifts for their best clients. Once again, this method requires no minimum orders and turn around times are greatly reduced!
Packaging & Gift Wrap Options
All of RKW products are elegantly wrapped in our personalized tissue paper and inserted into our beautifully customized red boxes. Other suggestions to customize our packaging include:
Whatever ever option you choose, we are always interested in working with you to find the best option for your time restraints and budget!
Shipping Methods
Whether you wish to have your items shipped to you, sent to your clients directly or even to an off-site location, please let us know and we will be happy to ensure it arrives on time and using the most affordable shipping option available. Shipping charges will vary depending on the size of each order, the shipping method used and the end destination. These charges can be placed on your final RKW invoice or directly on your preferred courier account number.
Inventory Quantities
We strive to keep our products and colour selections in stock, however, these quantities do change on a daily basis as new orders are filled, new product colours become available and seasonal colours become out of date. We will do our very best to fill each order as requested or provide a viable solution to best meet your needs. We do suggest confirming your orders with one of our sales associates well in advance of your required ‘receive by date’ to ensure we can reserve your items in our system or manufacture them in time, if need be. We will notify you immediately upon receipt of your order if a secondary option must be presented.
Required Payments
All orders must be paid in full before items are shipped. Custom orders require a 50% deposit to begin production and the balance will be due before your items ship. Please speak with us if you wish to open a corporate account with a payment term of 30 days. This is subject to credit approval.
Accepted Forms of Payment from Customers.
RKW Collection Inc. currently accepts company cheques, credit card payments (with processing fee), and mail orders.
Thank you for your interest in RKW and we look forward to providing you with high-quality gift items that will certainly be cherished by anyone who receives them! Please do not hesitate to let us know if you have any comments or suggestions on how we may be able to improve our services to best meet your needs.
In addition to providing quality corporate gifts and amenities, we have expanded our services to make planning your entire event even easier!!